
Wasting Salespeople
Many companies complain that their salespeople cannot sell, but the real problem is often poor sales management, weak onboarding, unrealisti...
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THE Sales Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of D...
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Many companies complain that their salespeople cannot sell, but the real problem is often poor sales management, weak onboarding, unrealisti...

Japanese buyers love data, detail, statistics, proof, and supporting documents. That does not mean salespeople should dump every catalogue,...

Doing business in Japan often confuses Western executives because silence, patience, and slow decision-making can look like hesitation. In r...

Being ghosted in sales feels modern, but the problem is ancient. You meet someone at a networking event, have a positive conversation, follo...

In a sales call, the person who controls the agenda usually controls the outcome. Buyers are busy, cautious and often defensive because they...

Business owners often hear the advice, "Work on your business, not in your business." The same principle applies to sales. If the founder, p...

Sales success rarely comes from one brilliant play, one miracle client, or one giant deal. It comes from doing the basics repeatedly: prospe...

Some clients do not attack your deal in one dramatic bite. They take tiny pieces—one discount request, one scope change, one extra demand, o...

Selling in Japan is not about pushing personal gain in a loud, Western-style way. It is about uncovering what success means to the buyer, th...

Salespeople lose deals when they drown buyers in features and forget to make the benefits feel urgent, relevant, and irresistible. That mist...

"Value-based selling" gets talked about as if it is some shiny new commercial breakthrough. Usually, it is not. In many cases, it is simply...

Price-only conversations are usually a trap. When buyers push you to "just send the price", they are often turning your offer into a commodi...

If you are in sales today and you are not actively building your visibility through audio, video, and social media, you are making it harder...

Even the best laid plans go astray. The deal is done, the money is paid, and then something goes wrong in delivery—minor or catastrophic. Th...

"Closing" can sound like you're ending something, when the reality is you're starting the partner relationship with the buyer. In modern sel...

Most salespeople think the sale is won or lost in the solution. It isn't. By the time you get to "Would you like to go ahead?", the buyer is...

Sales can feel like a battle, but most of the fighting isn't with the buyer—it's inside your own head: imposter syndrome, negative self-talk...

Sales is a rollercoaster: one month you're flying, the next you hit a wall because a client changes their mind, a supply chain hiccup wipes...

Objections are not the enemy — they're signals. In complex B2B and high-ticket selling, an objection often means the buyer is still engaged,...

Listening is the most underrated sales skill because it's the one that actually tells you what the buyer is thinking, not what you wish they...