
The Final Five Of Your Sales Call
A miraculous thing often happens just as I am preparing to leave a client meeting. The formal discussion is over. I have closed my organiser...
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THE Sales Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of D...
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A miraculous thing often happens just as I am preparing to leave a client meeting. The formal discussion is over. I have closed my organiser...

Clients may forget exactly how much they paid, but they rarely forget whether the quality was excellent or disappointing. This is one of the...

Japan is internationally famous for efficiency. The Shinkansen runs with extraordinary punctuality, public services are dependable and compl...

Competitors can damage your margins, poach your best people, outspend you, undercut your prices and introduce technology that makes your cur...

Once upon a time, salespeople could live several different lives. There was the polished professional who met clients during the day. Then t...

People form an initial impression of you remarkably quickly. Whether the precise time is three seconds, seven seconds or slightly longer, th...

Salespeople in Japan often face a delicate balancing act. Push too little and they become passive farmers who protect the client but fail to...

Many companies complain that their salespeople cannot sell, but the real problem is often poor sales management, weak onboarding, unrealisti...

Japanese buyers love data, detail, statistics, proof, and supporting documents. That does not mean salespeople should dump every catalogue,...

Doing business in Japan often confuses Western executives because silence, patience, and slow decision-making can look like hesitation. In r...

Being ghosted in sales feels modern, but the problem is ancient. You meet someone at a networking event, have a positive conversation, follo...

In a sales call, the person who controls the agenda usually controls the outcome. Buyers are busy, cautious and often defensive because they...

Business owners often hear the advice, "Work on your business, not in your business." The same principle applies to sales. If the founder, p...

Sales success rarely comes from one brilliant play, one miracle client, or one giant deal. It comes from doing the basics repeatedly: prospe...

Some clients do not attack your deal in one dramatic bite. They take tiny pieces—one discount request, one scope change, one extra demand, o...

Selling in Japan is not about pushing personal gain in a loud, Western-style way. It is about uncovering what success means to the buyer, th...

Salespeople lose deals when they drown buyers in features and forget to make the benefits feel urgent, relevant, and irresistible. That mist...

"Value-based selling" gets talked about as if it is some shiny new commercial breakthrough. Usually, it is not. In many cases, it is simply...

Price-only conversations are usually a trap. When buyers push you to "just send the price", they are often turning your offer into a commodi...

If you are in sales today and you are not actively building your visibility through audio, video, and social media, you are making it harder...