Radio and PodcastLive Radio & PodcastsLoading episode
Fetching episode details...
Radio and PodcastLive Radio & PodcastsRadio and PodcastLive Radio & PodcastsFetching episode details...
Radio and PodcastLive Radio & PodcastsWe conclude this series of podcasts on the subject of Emotional Intelligence with a look at the area of General Mood, as it relates to the Customer Experience. Michael reminds us of the importance of courtesy and congeni...
Customer Experience Podcast #9: General Mood is an episode from QBC Podcast on The Customer Experience by Michael Byrne. We conclude this series of podcasts on the subject of Emotional Intelligence with a look at the area of General Mood, a...
This episode belongs to QBC Podcast on The Customer Experience.
Use the player on this page to stream the episode online.
Published Dec 10, 2007, 0:14:40 long, audio available.
Continue listening to more episodes from QBC Podcast on The Customer Experience.
Jun 9, 2008 - 0:19:51
May 15, 2008 - 0:00:01
May 6, 2008 - 0:18:01
Apr 3, 2008 - 0:14:14
Mar 13, 2008 - 0:26:34
We conclude this series of podcasts on the subject of Emotional Intelligence with a look at the area of General Mood, as it relates to the Customer Experience. Michael reminds us of the importance of courtesy and congeniality in customer relations, and stresses that failure to observe this is “the one thing we won’t be [...]
You can listen to Customer Experience Podcast #9: General Mood online on Radio and Podcast. Open the player on this page to stream the available audio.
Customer Experience Podcast #9: General Mood is an episode from QBC Podcast on The Customer Experience by Michael Byrne.
This episode is 0:14:40 long.
This episode was published on Dec 10, 2007.
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Yes. This page shows related episodes from QBC Podcast on The Customer Experience when more episodes are available from the podcast feed.
You can listen to Customer Experience Podcast #9: General Mood on this page when the episode audio is available from the podcast feed.
Customer Experience Podcast #9: General Mood is from QBC Podcast on The Customer Experience by Michael Byrne.
Published Dec 10, 2007 and 0:14:40 long