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Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders
In the last episode, we learned the importance of being able to have relevant conversations with very different types of stakeholders in your customer’s organisation. In this episode, Michael takes the idea further...
About This Episode
Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders is an episode from QBC Podcast on The Customer Experience by Michael Byrne. In the last episode, we learned the importance of being able to hav...
Podcast
This episode belongs to QBC Podcast on The Customer Experience.
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Episode Details
Published May 22, 2008, 0:21:35 long, audio available.
Related Episodes
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Customer Experience #13: Core Competence – Knowing What You Need to Know
May 6, 2008 - 0:18:01
Customer Experience #11: Core Competence – Product Knowledge
Apr 3, 2008 - 0:14:14
Customer Experience #10: An Introduction to Core Competencies
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Dec 10, 2007 - 0:14:40
Questions About This Episode
What is Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders about?
In the last episode, we learned the importance of being able to have relevant conversations with very different types of stakeholders in your customer’s organisation. In this episode, Michael takes the idea further. How can you help reconcile these different interests (Production, Finance, HR, Logistics, etc), creating and nurturing connections which will help your customer [...]
Where can I listen to Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders?
You can listen to Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders online on Radio and Podcast. Open the player on this page to stream the available audio.
Which podcast is Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders from?
Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders is an episode from QBC Podcast on The Customer Experience by Michael Byrne.
How long is this episode?
This episode is 0:21:35 long.
When was this episode published?
This episode was published on May 22, 2008.
Can I save Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders for later?
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Are there related episodes from QBC Podcast on The Customer Experience?
Yes. This page shows related episodes from QBC Podcast on The Customer Experience when more episodes are available from the podcast feed.
Quick Answers About This Episode
Where can I listen to Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders?
You can listen to Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders on this page when the episode audio is available from the podcast feed.
Which podcast is this episode from?
Customer Experience #15: Core Competence – Creating & Nurturing Connections between Stakeholders is from QBC Podcast on The Customer Experience by Michael Byrne.
What are the episode details?
Published May 22, 2008 and 0:21:35 long