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Customer Experience #10: An Introduction to Core Competencies
Today, QBC introduces a new series of podcasts in the Customer Experience track, focusing on the theme of building core competencies in sales teams. In this introductory episode, Michael Byrne explains the rationale for...
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Continue listening to more episodes from QBC Podcast on The Customer Experience.
Customer Experience #16: Core Competence – Solve Your Customer’s Problem
Jun 9, 2008 - 0:19:51
Customer Experience #14: Core Competence – Having Relevant Conversations
May 15, 2008 - 0:00:01
Customer Experience #13: Core Competence – Knowing What You Need to Know
May 6, 2008 - 0:18:01
Customer Experience #11: Core Competence – Product Knowledge
Apr 3, 2008 - 0:14:14
Customer Experience Podcast #9: General Mood
Dec 10, 2007 - 0:14:40