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Customer Experience #10: An Introduction to Core Competencies artwork
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Customer Experience #10: An Introduction to Core Competencies

QBC Podcast on The Customer Experience by Michael Byrne

Mar 13, 20080:26:34Business

Today, QBC introduces a new series of podcasts in the Customer Experience track, focusing on the theme of building core competencies in sales teams. In this introductory episode, Michael Byrne explains the rationale for...

About This Episode

Customer Experience #10: An Introduction to Core Competencies is an episode from QBC Podcast on The Customer Experience by Michael Byrne. Today, QBC introduces a new series of podcasts in the Customer Experience track, focusing on the theme...

Podcast

This episode belongs to QBC Podcast on The Customer Experience.

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Episode Details

Published Mar 13, 2008, 0:26:34 long, audio available.

Questions About This Episode

What is Customer Experience #10: An Introduction to Core Competencies about?

Today, QBC introduces a new series of podcasts in the Customer Experience track, focusing on the theme of building core competencies in sales teams. In this introductory episode, Michael Byrne explains the rationale for a competence-based approach to strategic management of sales teams, and outlines a model for developing competence, based on Customer Experience. The [...]

Where can I listen to Customer Experience #10: An Introduction to Core Competencies?

You can listen to Customer Experience #10: An Introduction to Core Competencies online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is Customer Experience #10: An Introduction to Core Competencies from?

Customer Experience #10: An Introduction to Core Competencies is an episode from QBC Podcast on The Customer Experience by Michael Byrne.

How long is this episode?

This episode is 0:26:34 long.

When was this episode published?

This episode was published on Mar 13, 2008.

Can I save Customer Experience #10: An Introduction to Core Competencies for later?

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Are there related episodes from QBC Podcast on The Customer Experience?

Yes. This page shows related episodes from QBC Podcast on The Customer Experience when more episodes are available from the podcast feed.

Quick Answers About This Episode

Where can I listen to Customer Experience #10: An Introduction to Core Competencies?

You can listen to Customer Experience #10: An Introduction to Core Competencies on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

Customer Experience #10: An Introduction to Core Competencies is from QBC Podcast on The Customer Experience by Michael Byrne.

What are the episode details?

Published Mar 13, 2008 and 0:26:34 long