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Customer Experience #13: Core Competence – Knowing What You Need to Know
Trust between the sales person and the customer is key to unearthing the customer’s specific needs. Do you, as a sales person, know what you need to know in order for your customer to trust you? In today’s podcast, M...
About This Episode
Customer Experience #13: Core Competence – Knowing What You Need to Know is an episode from QBC Podcast on The Customer Experience by Michael Byrne. Trust between the sales person and the customer is key to unearthing the customer’s spe...
Podcast
This episode belongs to QBC Podcast on The Customer Experience.
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Episode Details
Published May 6, 2008, 0:18:01 long, audio available.
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