Customer Experience #13: Core Competence â€“ Knowing What You Need to Know

QBC Podcast on The Customer Experience by Michael Byrne

May 6, 20080:18:01Business

Trust between the sales person and the customer is key to unearthing the customerâ€™s specific needs. Do you, as a sales person, know what you need to know in order for your customer to trust you? In todayâ€™s podcast, M...

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