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Radio and PodcastLive Radio & PodcastsIn today’s podcast, Michael Byrne looks at the first of the seven defined core competencies for sales people: Product Knowledge. “The key to producing a great customer experience is taking product knowledge, know...
Customer Experience #11: Core Competence – Product Knowledge is an episode from QBC Podcast on The Customer Experience by Michael Byrne. In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies for sales...
This episode belongs to QBC Podcast on The Customer Experience.
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Published Apr 3, 2008, 0:14:14 long, audio available.
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