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Customer Experience #11: Core Competence – Product Knowledge
In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies for sales people: Product Knowledge. “The key to producing a great customer experience is taking product knowledge, know...
About This Episode
Customer Experience #11: Core Competence – Product Knowledge is an episode from QBC Podcast on The Customer Experience by Michael Byrne. In today’s podcast, Michael Byrne looks at the first of the seven defined core competencies for sales...
Podcast
This episode belongs to QBC Podcast on The Customer Experience.
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Episode Details
Published Apr 3, 2008, 0:14:14 long, audio available.
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