Radio and PodcastLive Radio & PodcastsBusiness
Customer Experience Podcast #8: Adaptability
Emotional Intelligence is defined as the power to respond appropriately, no matter what! When we say “no matter what” we are talking about Adaptibility. In the Emotional Intelligence model, Adaptability is co...
About This Episode
Customer Experience Podcast #8: Adaptability is an episode from QBC Podcast on The Customer Experience by Michael Byrne. Emotional Intelligence is defined as the power to respond appropriately, no matter what! When we say “no matter w...
Podcast
This episode belongs to QBC Podcast on The Customer Experience.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published Oct 23, 2007, 0:13:25 long, audio available.
Related Episodes
Continue listening to more episodes from QBC Podcast on The Customer Experience.
Customer Experience #16: Core Competence – Solve Your Customer’s Problem
Jun 9, 2008 - 0:19:51
Customer Experience #14: Core Competence – Having Relevant Conversations
May 15, 2008 - 0:00:01
Customer Experience #13: Core Competence – Knowing What You Need to Know
May 6, 2008 - 0:18:01
Customer Experience #11: Core Competence – Product Knowledge
Apr 3, 2008 - 0:14:14
Customer Experience #10: An Introduction to Core Competencies
Mar 13, 2008 - 0:26:34