
CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
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In episode of CX Update I introduce the never normal customer, shaped by 4 important changes in our society. I also explain how a strong customer culture can boost innovation and I talk about the power of micro-decisions...
CX Update #9: The importance of micro decisions in cx, the never normal customer and more! is an episode from Steven's weekly podcast by Steven Van Belleghem. In episode of CX Update I introduce the never normal customer, shaped by 4 import...
This episode belongs to Steven's weekly podcast.
Use the player on this page to stream the episode online.
Published Dec 20, 2022, 00:15:02 long, audio available.
In episode of CX Update I introduce the never normal customer, shaped by 4 important changes in our society. I also explain how a strong customer culture can boost innovation and I talk about the power of micro-decisions. Enjoy!
You can listen to CX Update #9: The importance of micro decisions in cx, the never normal customer and more! online on Radio and Podcast. Open the player on this page to stream the available audio.
CX Update #9: The importance of micro decisions in cx, the never normal customer and more! is an episode from Steven's weekly podcast by Steven Van Belleghem.
This episode is 00:15:02 long.
This episode was published on Dec 20, 2022.
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Yes. This page shows related episodes from Steven's weekly podcast when more episodes are available from the podcast feed.
You can listen to CX Update #9: The importance of micro decisions in cx, the never normal customer and more! on this page when the episode audio is available from the podcast feed.
CX Update #9: The importance of micro decisions in cx, the never normal customer and more! is from Steven's weekly podcast by Steven Van Belleghem.
Published Dec 20, 2022 and 00:15:02 long