CX Update #18: Mental flexibility, Victoria’s Secret and many more!
Jan 30, 2024 - 00:05:52
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Radio and PodcastLive Radio & PodcastsIn my recent deep dive into Airbnb's customer experience (CX) philosophy, I've been particularly inspired by the innovative approach of its co-founder and CEO, Brian Chesky. Here are three critical lessons from Airbnb's...
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