CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
Radio and PodcastLive Radio & PodcastsBusiness
CX Update #18: Mental flexibility, Victoria’s Secret and many more!
Welcome to CX Update ! I am taking you to Disneyland Paris for an interesting story on the importance of mental flexibility. And do you want to know which much-heard reaction I’m allergic to? And what I think is so inter...
About This Episode
CX Update #18: Mental flexibility, Victoria’s Secret and many more! is an episode from Steven's weekly podcast by Steven Van Belleghem. Welcome to CX Update ! I am taking you to Disneyland Paris for an interesting story on the importance of...
Podcast
This episode belongs to Steven's weekly podcast.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published Jan 30, 2024, 00:05:52 long, audio available.
Related Episodes
Continue listening to more episodes from Steven's weekly podcast.
CX Trends FOR 2024
Dec 7, 2023 - 00:21:00
CX Update #17: customer loyalty, effective empathy and many more!
Oct 27, 2023 - 00:08:34
CX Update #16: Personal AIssistants, frontline staff and many more!
Sep 29, 2023 - 00:08:09
CX Update #15: Friction hunter, non negotiable rules and many more!
Jun 29, 2023 - 00:06:25
CX Update #14: Artificial empathy, opposing interests and many more!
Jun 2, 2023 - 00:07:22
CX Update #13: AI buying behavior, understanding customer feedback and many more!
Apr 28, 2023 - 00:09:32
CX Update #12: Communities, human skills and many more!
Mar 31, 2023 - 00:11:39