CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
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CX Update #12: Communities, human skills and many more!
Welcome to CX Update ! I’m sharing some great examples of community creation I saw on my latest trip to LA and of course I’m talking about the tech topic at the moment: ChatGPT and the role of humans in an AI-based world...
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