CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
Radio and PodcastLive Radio & PodcastsBusiness
CX Update #15: Friction hunter, non negotiable rules and many more!
Thanks for tuning in to a new CX Update! I’ve got a great story about the CEO of Airbnb who took matters into his own hands to discover the CX of his company. And have you heard about Disney’s inspiring non-negotiable ru...
About This Episode
CX Update #15: Friction hunter, non negotiable rules and many more! is an episode from Steven's weekly podcast by Steven Van Belleghem. Thanks for tuning in to a new CX Update! I’ve got a great story about the CEO of Airbnb who took matters...
Podcast
This episode belongs to Steven's weekly podcast.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published Jun 29, 2023, 00:06:25 long, audio available.
Related Episodes
Continue listening to more episodes from Steven's weekly podcast.
CX Update #18: Mental flexibility, Victoria’s Secret and many more!
Jan 30, 2024 - 00:05:52
CX Trends FOR 2024
Dec 7, 2023 - 00:21:00
CX Update #17: customer loyalty, effective empathy and many more!
Oct 27, 2023 - 00:08:34
CX Update #16: Personal AIssistants, frontline staff and many more!
Sep 29, 2023 - 00:08:09
CX Update #14: Artificial empathy, opposing interests and many more!
Jun 2, 2023 - 00:07:22
CX Update #13: AI buying behavior, understanding customer feedback and many more!
Apr 28, 2023 - 00:09:32
CX Update #12: Communities, human skills and many more!
Mar 31, 2023 - 00:11:39