CX Update #20: customer satisfaction at Airbnb, building empathy and more!
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CX Update #17: customer loyalty, effective empathy and many more!
Neuhaus chocolates turned the idea of customer loyalty upside down, cleaning company CSU introduced a special phone case to motivate employees and improve customer culture, while AG Insurance did a great job collecting v...
About This Episode
CX Update #17: customer loyalty, effective empathy and many more! is an episode from Steven's weekly podcast by Steven Van Belleghem. Neuhaus chocolates turned the idea of customer loyalty upside down, cleaning company CSU introduced a spec...
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This episode belongs to Steven's weekly podcast.
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Episode Details
Published Oct 27, 2023, 00:08:34 long, audio available.
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