CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
Radio and PodcastLive Radio & PodcastsBusiness
CX Trends FOR 2024
It’s a wrap for 2023, but what’s in store for CX in 2024? In this episode, you’ll discover why CEO’s should all be friction hunters, how conversational AI can help you when you have vegan guests coming over for dinner …...
About This Episode
CX Trends FOR 2024 is an episode from Steven's weekly podcast by Steven Van Belleghem. It’s a wrap for 2023, but what’s in store for CX in 2024? In this episode, you’ll discover why CEO’s should all be friction hunters, how conversational A...
Podcast
This episode belongs to Steven's weekly podcast.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published Dec 7, 2023, 00:21:00 long, audio available.
Related Episodes
Continue listening to more episodes from Steven's weekly podcast.
CX Update #18: Mental flexibility, Victoria’s Secret and many more!
Jan 30, 2024 - 00:05:52
CX Update #17: customer loyalty, effective empathy and many more!
Oct 27, 2023 - 00:08:34
CX Update #16: Personal AIssistants, frontline staff and many more!
Sep 29, 2023 - 00:08:09
CX Update #15: Friction hunter, non negotiable rules and many more!
Jun 29, 2023 - 00:06:25
CX Update #14: Artificial empathy, opposing interests and many more!
Jun 2, 2023 - 00:07:22
CX Update #13: AI buying behavior, understanding customer feedback and many more!
Apr 28, 2023 - 00:09:32
CX Update #12: Communities, human skills and many more!
Mar 31, 2023 - 00:11:39