
CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
Radio and PodcastLive Radio & Podcasts
Welcome to CX Update ! In this new CX Update I talk about how you can be more efficient as a company without having to save on customer experience. I also illustrate the amazing effect of the Open Door Button philosophy...
CX Update #7: CX is NOT a Christmas Tree, The open door effect and more! is an episode from Steven's weekly podcast by Steven Van Belleghem. Welcome to CX Update ! In this new CX Update I talk about how you can be more efficient as a compan...
This episode belongs to Steven's weekly podcast.
Use the player on this page to stream the episode online.
Published Sep 30, 2022, 00:13:26 long, audio available.
Welcome to CX Update ! In this new CX Update I talk about how you can be more efficient as a company without having to save on customer experience. I also illustrate the amazing effect of the Open Door Button philosophy and explain how overpromising and a lack of communication can ruin your customer's experience. Enjoy!
You can listen to CX Update #7: CX is NOT a Christmas Tree, The open door effect and more! online on Radio and Podcast. Open the player on this page to stream the available audio.
CX Update #7: CX is NOT a Christmas Tree, The open door effect and more! is an episode from Steven's weekly podcast by Steven Van Belleghem.
This episode is 00:13:26 long.
This episode was published on Sep 30, 2022.
Yes. Use the heart button on the episode page to add it to your favorite episodes list.
Yes. This page shows related episodes from Steven's weekly podcast when more episodes are available from the podcast feed.
You can listen to CX Update #7: CX is NOT a Christmas Tree, The open door effect and more! on this page when the episode audio is available from the podcast feed.
CX Update #7: CX is NOT a Christmas Tree, The open door effect and more! is from Steven's weekly podcast by Steven Van Belleghem.
Published Sep 30, 2022 and 00:13:26 long