
CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
Radio and PodcastLive Radio & Podcasts
Welcome to CX Update ! In this episode you'll find out what I mean by the ‘Top Gun effect’ in customer experience. I also explain how companies can create a strong customer culture and why I believe it’s time to introduc...
CX Update #6: Time to Tik-Tok'ise your interfaces, create a customer culture and more! is an episode from Steven's weekly podcast by Steven Van Belleghem. Welcome to CX Update ! In this episode you'll find out what I mean by the ‘Top Gun ef...
This episode belongs to Steven's weekly podcast.
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Published Jun 30, 2022, 00:10:43 long, audio available.