CX Update #5: Customer experience in times of high inflation, How lululemon is re-thinking customer loyalty and more!

Steven's weekly podcast by Steven Van Belleghem

In episode 5 of my CX Update I’m dealing with a question that many people ask me: what should we do about our CX in times of inflation and budget cuts? In this video, I’m sharing my short-run and long-run solutions. I’m...View more