
CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
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Welcome to episode 4 of my CX Update! This month I’m talking about Waitographers, which I believe is a fantastic CX example by the Hilton hotels. I’m also taking a critical look at Web3 and the Metaverse today and I’d li...
CX Update #4: The power of moments, Web3 is NOT a pot of gold and the wait'o'graphers from Hilton is an episode from Steven's weekly podcast by Steven Van Belleghem. Welcome to episode 4 of my CX Update! This month I’m talking about Waitogr...
This episode belongs to Steven's weekly podcast.
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Published Apr 29, 2022, 00:13:41 long, audio available.
Welcome to episode 4 of my CX Update! This month I’m talking about Waitographers, which I believe is a fantastic CX example by the Hilton hotels. I’m also taking a critical look at Web3 and the Metaverse today and I’d like to share a great book on CX with you all: the Power of Moments. Hope you enjoy!
You can listen to CX Update #4: The power of moments, Web3 is NOT a pot of gold and the wait'o'graphers from Hilton online on Radio and Podcast. Open the player on this page to stream the available audio.
CX Update #4: The power of moments, Web3 is NOT a pot of gold and the wait'o'graphers from Hilton is an episode from Steven's weekly podcast by Steven Van Belleghem.
This episode is 00:13:41 long.
This episode was published on Apr 29, 2022.
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Yes. This page shows related episodes from Steven's weekly podcast when more episodes are available from the podcast feed.
You can listen to CX Update #4: The power of moments, Web3 is NOT a pot of gold and the wait'o'graphers from Hilton on this page when the episode audio is available from the podcast feed.
CX Update #4: The power of moments, Web3 is NOT a pot of gold and the wait'o'graphers from Hilton is from Steven's weekly podcast by Steven Van Belleghem.
Published Apr 29, 2022 and 00:13:41 long