
CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
Radio and PodcastLive Radio & Podcasts
Welcome to my CX Update ! I’m talking about the new phase of personalization we’re in — and guess what: AI has a lot to do with it. And speaking of AI: here are my 5 ways to use ChatGPT to improve your customer experienc...
CX Update #11: New phase of personalization, the benefits of chatGPT and many more! is an episode from Steven's weekly podcast by Steven Van Belleghem. Welcome to my CX Update ! I’m talking about the new phase of personalization we’re in —...
This episode belongs to Steven's weekly podcast.
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Published Mar 3, 2023, 00:08:05 long, audio available.