CX Update #20: customer satisfaction at Airbnb, building empathy and more!
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CX Update #10: Customer Experiences stories about Le Louvre, Disney and many more!
I’m talking about a fantastic CX philosophy at the Louvre, the new friction hunt at Disney parks, BMW impressing me at with a groundbreaking interface on their new concept car and the most popular shopping app in the wor...
About This Episode
CX Update #10: Customer Experiences stories about Le Louvre, Disney and many more! is an episode from Steven's weekly podcast by Steven Van Belleghem. I’m talking about a fantastic CX philosophy at the Louvre, the new friction hunt at Disne...
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This episode belongs to Steven's weekly podcast.
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Episode Details
Published Jan 30, 2023, 00:09:19 long, audio available.
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