
CX Update #20: customer satisfaction at Airbnb, building empathy and more!
Apr 26, 2024 - 00:06:47
Radio and PodcastLive Radio & Podcasts
Let’s take a trip to the future, with my 10 most important CX trends for 2023: from the Top Guneffect to a new loyalty philosophy and from TikTok-ising your interface to ambient intelligence.Which ones do you think will...
CX TRENDS FOR 2023: the rise of empowered CX, bright cx and more! is an episode from Steven's weekly podcast by Steven Van Belleghem. Let’s take a trip to the future, with my 10 most important CX trends for 2023: from the Top Guneffect to a...
This episode belongs to Steven's weekly podcast.
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Published Nov 28, 2022, 00:28:05 long, audio available.