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Episode 250: Comcast solved the age-old problem of how to make employee suggestions a powerful, reliable source of value-driving improvements at scale. Sean McEntire, Comcast's Vice President of Customer Strategy and Ope...
Ep. 250: Sean McEntire A Decade of Discipline: From NPS Pilot to Outer Loop Powerhouse is an episode from The Net Promoter System Podcast by Bain & Company. Episode 250: Comcast solved the age-old problem of how to make employee suggestions...
You can listen to Ep. 250: Sean McEntire | A Decade of Discipline: From NPS Pilot to Outer Loop Powerhouse online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 250: Sean McEntire | A Decade of Discipline: From NPS Pilot to Outer Loop Powerhouse is an episode from The Net Promoter System Podcast by Bain & Company.
This episode is 24:59 long.
This episode was published on Jul 14, 2025.
This episode belongs to The Net Promoter System Podcast.
Use the player on this page to stream the episode online.
Published Jul 14, 2025, 24:59 long, audio available.