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Ep. 249: Scott Taber Why Four Seasons Turned Guests Away artwork
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Ep. 249: Scott Taber Why Four Seasons Turned Guests Away

The Net Promoter System Podcast by Bain & Company

Jul 10, 202543:04Business

Episode 249: When " revenge travel" brought guests roaring back to Four Seasons Hotels, they capped occupancy, turning away guests and revenue. Scott Taber, senior vice president of global hospitality, describes the Four...

About This Episode

Ep. 249: Scott Taber Why Four Seasons Turned Guests Away is an episode from The Net Promoter System Podcast by Bain & Company. Episode 249: When " revenge travel" brought guests roaring back to Four Seasons Hotels, they capped occupancy, tu...

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Episode Details

Published Jul 10, 2025, 43:04 long, audio available.