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Episode 248: At Dominion Energy, keeping the lights on isn't just a priority—it's the single biggest driver of customer experience. But as customer expectations continue to evolve, the bar keeps rising. Customers don't j...
Ep. 248: Utibe Bassey Restoring Power, Recharging Customer Experience is an episode from The Net Promoter System Podcast by Bain & Company. Episode 248: At Dominion Energy, keeping the lights on isn't just a priority—it's the single biggest...
You can listen to Ep. 248: Utibe Bassey | Restoring Power, Recharging Customer Experience online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 248: Utibe Bassey | Restoring Power, Recharging Customer Experience is an episode from The Net Promoter System Podcast by Bain & Company.
This episode is 33:20 long.
This episode was published on Jun 12, 2025.
This episode belongs to The Net Promoter System Podcast.
Use the player on this page to stream the episode online.
Published Jun 12, 2025, 33:20 long, audio available.