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Ep. 246: Deon Nicholas A Glimpse of the AI Future—It's Here Today
Episode 246: The AI future of customer service is already here—and it ' s better than most people think. In this episode, Deon Nicholas, President and Executive Chairman of Forethought, joins host Rob Markey to show us h...
About This Episode
Ep. 246: Deon Nicholas A Glimpse of the AI Future—It's Here Today is an episode from The Net Promoter System Podcast by Bain & Company. Episode 246: The AI future of customer service is already here—and it ' s better than most people think....
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Published May 15, 2025, 41:59 long, audio available.
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