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Why do some retailers excel at creating a welcoming environment for a diverse customer base while others fall short? Bain & Company's Naiara De León and Madison Dyal Anderson discuss their research on how companies that...
Ep. 234: Naiara De León & Madison Dyal Anderson All Customers Just Want to Belong: What Defines an Inclusive Retail Experience? is an episode from The Net Promoter System Podcast by Bain & Company. Why do some retailers excel at creating a...
You can listen to Ep. 234: Naiara De León & Madison Dyal Anderson | All Customers Just Want to Belong: What Defines an Inclusive Retail Experience? online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 234: Naiara De León & Madison Dyal Anderson | All Customers Just Want to Belong: What Defines an Inclusive Retail Experience? is an episode from The Net Promoter System Podcast by Bain & Company.
This episode is 32:17 long.
This episode was published on May 16, 2024.
This episode belongs to The Net Promoter System Podcast.
Use the player on this page to stream the episode online.
Published May 16, 2024, 32:17 long, audio available.