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Host Rob Markey welcomes Mark Slatin, CEO of EmpoweredCX, to dissect the intricate dynamics of trust within customer experiences. Drawing insights from real-world examples, they explore the role of product and service qu...
Ep. 223: Mark Slatin The Trust Equation: How to Build Intimate Customer Relationships is an episode from The Net Promoter System Podcast by Bain & Company. Host Rob Markey welcomes Mark Slatin, CEO of EmpoweredCX, to dissect the intricate d...
This episode belongs to The Net Promoter System Podcast.
Use the player on this page to stream the episode online.
Published Oct 26, 2023, 32:05 long, audio available.
You can listen to Ep. 223: Mark Slatin | The Trust Equation: How to Build Intimate Customer Relationships online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 223: Mark Slatin | The Trust Equation: How to Build Intimate Customer Relationships is an episode from The Net Promoter System Podcast by Bain & Company.
This episode is 32:05 long.
This episode was published on Oct 26, 2023.