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In this episode, we launch our new show name: The Customer Confidential Podcast. We chose it after seeking lots of listener and guest input and believe that the new name better reflects the show's mission—namely, to delv...
Ep. 222: Fred Reichheld Measuring Customer Loyalty: The Journey from Retention to Net Promoter to Earned Growth is an episode from The Net Promoter System Podcast by Bain & Company. In this episode, we launch our new show name: The Customer...
This episode belongs to The Net Promoter System Podcast.
Use the player on this page to stream the episode online.
Published Oct 12, 2023, 34:34 long, audio available.
You can listen to Ep. 222: Fred Reichheld | Measuring Customer Loyalty: The Journey from Retention to Net Promoter to Earned Growth online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 222: Fred Reichheld | Measuring Customer Loyalty: The Journey from Retention to Net Promoter to Earned Growth is an episode from The Net Promoter System Podcast by Bain & Company.
This episode is 34:34 long.
This episode was published on Oct 12, 2023.