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How do you measure patient experience and empathy within the healthcare industry in a way that truly captures real emotion and real experiences? Dr. Adrienne Boissy, guest staff neurologist at Cleveland Clinic and chief...
Ep. 221: Dr. Adrienne Boissy Healthcare's Empathy Factor: Capturing Real Patient Experiences is an episode from The Net Promoter System Podcast by Bain & Company. How do you measure patient experience and empathy within the healthcare indus...
This episode belongs to The Net Promoter System Podcast.
Use the player on this page to stream the episode online.
Published Sep 28, 2023, 28:15 long, audio available.
You can listen to Ep. 221: Dr. Adrienne Boissy | Healthcare's Empathy Factor: Capturing Real Patient Experiences online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 221: Dr. Adrienne Boissy | Healthcare's Empathy Factor: Capturing Real Patient Experiences is an episode from The Net Promoter System Podcast by Bain & Company.
This episode is 28:15 long.
This episode was published on Sep 28, 2023.