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Investing in customer happiness can be the surest way to high Net Promoter Scores. But how do you accomplish that while maintaining a healthy business? Michael Mauboussin , head of Consilient Research at Counterpoint Glo...
Ep. 214: Michael Mauboussin Beating Expectations: The Impact of Loyalty on Corporate Valuations is an episode from The Net Promoter System Podcast by Bain & Company. Investing in customer happiness can be the surest way to high Net Promoter...
This episode belongs to The Net Promoter System Podcast.
Use the player on this page to stream the episode online.
Published May 25, 2023, 19:02 long, audio available.
You can listen to Ep. 214: Michael Mauboussin | Beating Expectations: The Impact of Loyalty on Corporate Valuations online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 214: Michael Mauboussin | Beating Expectations: The Impact of Loyalty on Corporate Valuations is an episode from The Net Promoter System Podcast by Bain & Company.
This episode is 19:02 long.
This episode was published on May 25, 2023.