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Charles Sustaita, Director of Customer Support at Coastline Academy, joins Angelina and Martin to discuss the imperative for AI leaders to fully embrace AI as a transformative technology for business efficiency and conne...
432: Practitioner Stories: Coastline Academy Transforms Customer Support From Firefighters To Architects is an episode from Forrester's CX Cast by Forrester. Charles Sustaita, Director of Customer Support at Coastline Academy, joins Angelin...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Dec 10, 2025, 23:45 long, audio available.
You can listen to 432: Practitioner Stories: Coastline Academy Transforms Customer Support From Firefighters To Architects online on Radio and Podcast. Open the player on this page to stream the available audio.
432: Practitioner Stories: Coastline Academy Transforms Customer Support From Firefighters To Architects is an episode from Forrester's CX Cast by Forrester.
This episode is 23:45 long.
This episode was published on Dec 10, 2025.
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