460: CX Cast Replay – How Fujitsu Europe Scaled CX Transformation
Aug 13, 2026 - 47:25
Radio and PodcastLive Radio & PodcastsBusiness
440: The Path to CX Leadership
CX leadership demands more than functional expertise. It requires curiosity to uncover what others overlook, courage to ask bold questions, and communication that connects CX work to business outcomes. Angelina Gennis ta...
About This Episode
440: The Path to CX Leadership is an episode from Forrester's CX Cast by Forrester. CX leadership demands more than functional expertise. It requires curiosity to uncover what others overlook, courage to ask bold questions, and communicatio...
Podcast
This episode belongs to Forrester's CX Cast.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published Mar 19, 2026, 23:18 long, audio available.
Related Episodes
Continue listening to more episodes from Forrester's CX Cast.
459: Why Inclusive Design Improves Customer Experience For Everyone
Aug 7, 2026 - 28:29
458: How Employee Experience Powers Total Experience Growth
Jul 31, 2026 - 25:04
Hands On: Building Interactive Experiences
Jul 23, 2026 - 29:21
456: Why You Need A Journey Decision System
Jul 15, 2026 - 29:54
455: Closing the Digital Experience Gap: From Channels to Customer Moments
Jul 9, 2026 - 29:45
454: Make CX Strategy Stick With Interactive Learning
Jul 2, 2026 - 26:20
453: Build The Experience AI Can’t At CX Summit EMEA
Jun 18, 2026 - 26:06