Kerry Bodine On Why 2026 Is The CX Profession’s Inflection Point
May 7, 2026 - 34:42
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What if CX leaders could stop guessing what stakeholders want and instead ask a single structured prompt: “If you knew __ about customers, what would you do?” In this episode, we dig into the benefits of asking this ques...
443: Communicating CX: Start With A Better Question is an episode from Forrester's CX Cast by Forrester. What if CX leaders could stop guessing what stakeholders want and instead ask a single structured prompt: “If you knew __ about custome...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Apr 9, 2026, 23:11 long, audio available.
May 7, 2026 - 34:42
Apr 30, 2026 - 39:55
Apr 23, 2026 - 20:54
You can listen to 443: Communicating CX: Start With A Better Question online on Radio and Podcast. Open the player on this page to stream the available audio.
443: Communicating CX: Start With A Better Question is an episode from Forrester's CX Cast by Forrester.
This episode is 23:11 long.
This episode was published on Apr 9, 2026.
Apr 16, 2026 - 18:42
Apr 2, 2026 - 31:06
Mar 26, 2026 - 34:04
Mar 19, 2026 - 23:18
Feb 12, 2026 - 30:09