Kerry Bodine On Why 2026 Is The CX Profession’s Inflection Point
May 7, 2026 - 34:42
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Many CX teams say they are journey‑led. Fewer can prove the value of those journeys. In this episode, Angelina Gennis and Martin Gill speak with Maxie Schmidt, VP and Principal Analyst at Forrester, about how to reboot j...
Reboot Journey Measurement To Prove Value is an episode from Forrester's CX Cast by Forrester. Many CX teams say they are journey‑led. Fewer can prove the value of those journeys. In this episode, Angelina Gennis and Martin Gill speak with...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Apr 30, 2026, 39:55 long, audio available.
May 7, 2026 - 34:42
Apr 23, 2026 - 20:54
Apr 16, 2026 - 18:42
You can listen to Reboot Journey Measurement To Prove Value online on Radio and Podcast. Open the player on this page to stream the available audio.
Reboot Journey Measurement To Prove Value is an episode from Forrester's CX Cast by Forrester.
This episode is 39:55 long.
This episode was published on Apr 30, 2026.
Apr 9, 2026 - 23:11
Apr 2, 2026 - 31:06
Mar 26, 2026 - 34:04
Mar 19, 2026 - 23:18
Feb 12, 2026 - 30:09