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444: Practitioner Stories: Curbing Coordination Tax At Ridepanda artwork
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444: Practitioner Stories: Curbing Coordination Tax At Ridepanda

Forrester's CX Cast by Forrester

Apr 16, 202618:42Business

Growth makes coordination of customer problems harder - whatever your product. If your product is physical, the journey is daily, and customers are forming new habits, the "coordination tax" can erode both customer and e...

About This Episode

444: Practitioner Stories: Curbing Coordination Tax At Ridepanda is an episode from Forrester's CX Cast by Forrester. Growth makes coordination of customer problems harder - whatever your product. If your product is physical, the journey is...

Podcast

This episode belongs to Forrester's CX Cast.

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Episode Details

Published Apr 16, 2026, 18:42 long, audio available.