
460: CX Cast Replay – How Fujitsu Europe Scaled CX Transformation
Aug 13, 2026 - 47:25
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Growth makes coordination of customer problems harder - whatever your product. If your product is physical, the journey is daily, and customers are forming new habits, the "coordination tax" can erode both customer and e...
444: Practitioner Stories: Curbing Coordination Tax At Ridepanda is an episode from Forrester's CX Cast by Forrester. Growth makes coordination of customer problems harder - whatever your product. If your product is physical, the journey is...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Apr 16, 2026, 18:42 long, audio available.