Kerry Bodine On Why 2026 Is The CX Profession’s Inflection Point
May 7, 2026 - 34:42
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This week, Doug Washburn — Forrester's VP of product management — joins Angelina and Martin for a deep dive into how he helped launch Forrester’s Izola AI chatbot. Doug shares the organizational mindset, executive commit...
429: Practitioner Stories: Balancing Innovation And Trust With Forrester’s Izola AI is an episode from Forrester's CX Cast by Forrester. This week, Doug Washburn — Forrester's VP of product management — joins Angelina and Martin for a deep...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Nov 18, 2025, 37:52 long, audio available.
May 7, 2026 - 34:42
Apr 30, 2026 - 39:55
Apr 23, 2026 - 20:54
You can listen to 429: Practitioner Stories: Balancing Innovation And Trust With Forrester’s Izola AI online on Radio and Podcast. Open the player on this page to stream the available audio.
429: Practitioner Stories: Balancing Innovation And Trust With Forrester’s Izola AI is an episode from Forrester's CX Cast by Forrester.
This episode is 37:52 long.
This episode was published on Nov 18, 2025.
Apr 16, 2026 - 18:42
Apr 9, 2026 - 23:11
Apr 2, 2026 - 31:06
Mar 26, 2026 - 34:04
Mar 19, 2026 - 23:18