Kerry Bodine On Why 2026 Is The CX Profession’s Inflection Point
May 7, 2026 - 34:42
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This week on the CX Cast, Forrester research director Rick Parrish joins Martin and Angelina to discuss Forrester's new Total Experience Score — a framework designed to unify brand and CX measurement. Tune in to hear why...
428: Just Another Number? Introducing Forrester’s Total Experience Score is an episode from Forrester's CX Cast by Forrester. This week on the CX Cast, Forrester research director Rick Parrish joins Martin and Angelina to discuss Forrester'...
This episode belongs to Forrester's CX Cast.
Use the player on this page to stream the episode online.
Published Nov 11, 2025, 29:11 long, audio available.
May 7, 2026 - 34:42
Apr 30, 2026 - 39:55
Apr 23, 2026 - 20:54
You can listen to 428: Just Another Number? Introducing Forrester’s Total Experience Score online on Radio and Podcast. Open the player on this page to stream the available audio.
428: Just Another Number? Introducing Forrester’s Total Experience Score is an episode from Forrester's CX Cast by Forrester.
This episode is 29:11 long.
This episode was published on Nov 11, 2025.
Apr 16, 2026 - 18:42
Apr 9, 2026 - 23:11
Apr 2, 2026 - 31:06
Mar 26, 2026 - 34:04
Mar 19, 2026 - 23:18