Ep. 254: Gurdeep Pall The Internet Side of the AI Battle: Why Walled Gardens Fail

The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders by Bain & Company

Episode 254: What if the future of AI in customer experience is built not by giant platforms but by small, reusable, open source AI agents? Gurdeep Pall, President of AI Strategy at Qualtrics, believes open, modular AI a...View more