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Ep. 264 Matt Meeker: 800 Prices, One Promise: What BARK Pays to Reward Loyalty artwork
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Ep. 264 Matt Meeker: 800 Prices, One Promise: What BARK Pays to Reward Loyalty

The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders by Bain & Company

Jul 23, 202646:06Business

Episode 264: BARK maintains more than 800 subscription price points because it has promised customers that their price will not increase as long as they remain subscribers. CEO Matt Meeker explains why honoring that comm...