Ep. 197 - The SaaS Retention Problem Starts Before the Customer Signs
May 1, 2026 - 26:35
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Send us Fan Mail Guest: Srikrishnan Ganesan, Co-Founder & CEO of Rocketlane -- Most B2B SaaS leaders know that onboarding is important but underestimate its impact. The reality is that 97% of churn at first opportunity i...
Ep. 158 - 97% of SaaS Churn at First Opportunity is Decided in the First 90 Days—Onboarding Is the Key is an episode from SaaS Backwards - Reverse Engineering SaaS Success by Ken Lempit. Send us Fan Mail Guest: Srikrishnan Ganesan, Co-Found...
This episode belongs to SaaS Backwards - Reverse Engineering SaaS Success.
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Published Mar 14, 2025, 31:57 long, audio available.
May 1, 2026 - 26:35
Apr 24, 2026 - 25:29
Apr 17, 2026 - 26:16
You can listen to Ep. 158 - 97% of SaaS Churn at First Opportunity is Decided in the First 90 Days—Onboarding Is the Key online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 158 - 97% of SaaS Churn at First Opportunity is Decided in the First 90 Days—Onboarding Is the Key is an episode from SaaS Backwards - Reverse Engineering SaaS Success by Ken Lempit.
This episode is 31:57 long.
This episode was published on Mar 14, 2025.
Apr 10, 2026 - 26:43
Apr 3, 2026 - 24:00
Mar 27, 2026 - 23:57
Mar 20, 2026 - 25:57
Mar 6, 2026 - 33:05