
Ep. 197 - The SaaS Retention Problem Starts Before the Customer Signs
May 1, 2026 - 26:35
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Send us Fan Mail Guest: Sai Dhanak, CEO & Co-Founder of Deduction -- AI is changing SaaS, but this episode argues the bigger opportunity may be owning the service outcome, not just selling the software. In this episode o...
Ep. 191 - The Next SaaS Wave: Don’t Sell the Tool, Own the Outcome is an episode from SaaS Backwards - Reverse Engineering SaaS Success by Ken Lempit. Send us Fan Mail Guest: Sai Dhanak, CEO & Co-Founder of Deduction -- AI is changing SaaS,...
This episode belongs to SaaS Backwards - Reverse Engineering SaaS Success.
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Published Mar 20, 2026, 25:57 long, audio available.
You can listen to Ep. 191 - The Next SaaS Wave: Don’t Sell the Tool, Own the Outcome online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 191 - The Next SaaS Wave: Don’t Sell the Tool, Own the Outcome is an episode from SaaS Backwards - Reverse Engineering SaaS Success by Ken Lempit.
This episode is 25:57 long.
This episode was published on Mar 20, 2026.
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Feb 27, 2026 - 36:33