Ep. 196 - The SaaS Opportunity Hidden Inside Services
Apr 24, 2026 - 25:29
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Send us Fan Mail Guest: Jason Roberts, Fractional Client Operations Executive at Scale CxO -- In this episode, we explore why SaaS retention problems often begin long before renewal—inside the sales, onboarding, and cust...
Ep. 197 - The SaaS Retention Problem Starts Before the Customer Signs is an episode from SaaS Backwards - Reverse Engineering SaaS Success by Ken Lempit. Send us Fan Mail Guest: Jason Roberts, Fractional Client Operations Executive at Scale...
This episode belongs to SaaS Backwards - Reverse Engineering SaaS Success.
Use the player on this page to stream the episode online.
Published May 1, 2026, 26:35 long, audio available.
Apr 24, 2026 - 25:29
Apr 17, 2026 - 26:16
Apr 10, 2026 - 26:43
You can listen to Ep. 197 - The SaaS Retention Problem Starts Before the Customer Signs online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 197 - The SaaS Retention Problem Starts Before the Customer Signs is an episode from SaaS Backwards - Reverse Engineering SaaS Success by Ken Lempit.
This episode is 26:35 long.
This episode was published on May 1, 2026.
Apr 3, 2026 - 24:00
Mar 27, 2026 - 23:57
Mar 20, 2026 - 25:57
Mar 6, 2026 - 33:05
Feb 27, 2026 - 36:33