Ep. 144: Max Just, Coca-Cola + Julie Seitz, United

Oracle's Nate Skinner On Mistakes To Avoid & A Path For Success

Jul 1, 2020 - 17:00

The Global Marketing Lead for CX at Oracle, Nate Skinner joins us and takes us through Marketing Mistakes...View more

Elan Frank, Slack

Apr 22, 2020 - 18:20

Elan Frank from Slack joins us and shares that the tool began life as a side project of another initiativ...View more

Ep. 156: Karen Tilstra, Florida Hospital

Apr 8, 2020 - 30:28

Karen Tilstra is the co-founder of the Florida Hospital Innovation Lab. In this conversation, Karen empha...View more

Ep. 155: David Campos, SertaSimmons

Apr 1, 2020 - 38:21

Ep. 154: Fred Reichheld (Employee Engagement)

Mar 25, 2020 - 09:26

Fred Reichheld joins us again, this time to discuss employee engagement. The business benefit to ensuring...View more

Ep. 153: Fred Reichheld (Customer Centricity)

Mar 18, 2020 - 12:50

Fred Reichheld, the creator of the Net Promoter System (NPS), joins us to discuss the task of building a...View more

Ep. 152: Deena John, McDonalds

Mar 11, 2020 - 21:21

McDonald's senior director of innovation, Deena John, joins us to talk about digital transformation. Whil...View more

Ep. 151: Todd Gilliam, Comcast

Mar 4, 2020 - 16:00

Todd Gillam joined Comcast a decade ago—when the word "Comcast" was met with severe negativity. During th...View more