Elan Frank, Slack

CX Network by Seth Adler

Apr 22, 202018:20News & Politics

Elan Frank from Slack joins us and shares that the tool began life as a side project of another initiative. It's grown to be a true alternative to email. Channel based messaging is built for the future of work and as we...

Related Episodes

Continue listening to more episodes from CX Network.

Oracle's Nate Skinner On Mistakes To Avoid & A Path For Success

Jul 1, 2020 - 17:00

The Global Marketing Lead for CX at Oracle, Nate Skinner joins us and takes us through Marketing Mistakes...

Ep. 156: Karen Tilstra, Florida Hospital

Apr 8, 2020 - 30:28

Karen Tilstra is the co-founder of the Florida Hospital Innovation Lab. In this conversation, Karen empha...

Ep. 155: David Campos, SertaSimmons

Apr 1, 2020 - 38:21

Ep. 154: Fred Reichheld (Employee Engagement)

Mar 25, 2020 - 09:26

Fred Reichheld joins us again, this time to discuss employee engagement. The business benefit to ensuring...

Ep. 153: Fred Reichheld (Customer Centricity)

Mar 18, 2020 - 12:50

Fred Reichheld, the creator of the Net Promoter System (NPS), joins us to discuss the task of building a...

Ep. 152: Deena John, McDonalds

Mar 11, 2020 - 21:21

McDonald's senior director of innovation, Deena John, joins us to talk about digital transformation. Whil...

Ep. 151: Todd Gilliam, Comcast

Mar 4, 2020 - 16:00

Todd Gillam joined Comcast a decade ago—when the word "Comcast" was met with severe negativity. During th...

Ep. 150: Uzair Rashid, CVS Healthcare

Feb 26, 2020 - 22:01

Uzair Rashid, with CVS Healthcare, explains the importance of structuring innovation. Uzair brings a uniq...