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Juan Araya discusses structuring for scale from the eyes of the disruptor and disruptee—both of which Juan knows well. Juan reminds us that before making any actionable change, an end goal must be set. Next, Juan discuss...
Ep. 143: Juan Araya, (Lessons Learned) is an episode from CX Network by Seth Adler. Juan Araya discusses structuring for scale from the eyes of the disruptor and disruptee—both of which Juan knows well. Juan reminds us that before making an...
This episode belongs to CX Network.
Use the player on this page to stream the episode online.
Published Jan 8, 2020, 16:25 long, audio available.
Juan Araya discusses structuring for scale from the eyes of the disruptor and disruptee—both of which Juan knows well. Juan reminds us that before making any actionable change, an end goal must be set. Next, Juan discusses the role speed plays in structuring for scale. Some industries need to move faster than others, which affects their decision making. In the case of Uber, Juan understood that transformative technology supported the speed of change Uber strived for, even more than the other scaling components: people and process. On the flipside, scaling legacy organizations quickly and through technology-first means isn't conducive to success. His new role with Stryker moves slower and with an enterprise-wide intention different than Uber's, which he details well. Finally, Juan paints a metaphor between scaling and art.
You can listen to Ep. 143: Juan Araya, (Lessons Learned) online on Radio and Podcast. Open the player on this page to stream the available audio.
Ep. 143: Juan Araya, (Lessons Learned) is an episode from CX Network by Seth Adler.
This episode is 16:25 long.
This episode was published on Jan 8, 2020.
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