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Dec 17, 2024 - 42:03
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Listening to your customers is the "window" to knowing how well your organization is performing in its customer experience efforts. Whether it's an online support chat, a voice of the customer through employee program, o...
The Harmonious Experience is an episode from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information. Listening to your customers is the "window" to knowing how well your organization is pe...
This episode belongs to The CX Leader Podcast with Steve Walker | A resource for customer experience leaders.
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Published Aug 20, 2024, 25:53 long, audio available.