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The CX Conundrum of Changing Minds artwork
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The CX Conundrum of Changing Minds

The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information

Sep 3, 202430:51Business

It's not easy changing people's minds. But we're approaching a season in which customer experience professionals are working hard to convince executives and peers on the value of adopting a customer-centric mindset. WE a...

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