All Good Things...
Dec 17, 2024 - 42:03
Radio and PodcastLive Radio & Podcasts
Business
The CX Conundrum of Changing Minds
It's not easy changing people's minds. But we're approaching a season in which customer experience professionals are working hard to convince executives and peers on the value of adopting a customer-centric mindset. WE a...
About This Episode
The CX Conundrum of Changing Minds is an episode from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information. It's not easy changing people's minds. But we're approaching a season in which...
Podcast
This episode belongs to The CX Leader Podcast with Steve Walker | A resource for customer experience leaders.
Listen Online
Use the player on this page to stream the episode online.
Episode Details
Published Sep 3, 2024, 30:51 long, audio available.
Related Episodes
Continue listening to more episodes from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders.
A Soaring Transformation
Oct 29, 2024 - 27:35
A Space for Customers
Oct 15, 2024 - 21:18
Take the Transaction Out Of the Interaction
Oct 1, 2024 - 27:20
Consistency Is the Key
Sep 17, 2024 - 28:08
The Harmonious Experience
Aug 20, 2024 - 25:53
Encore: Eagles, Parrots, Doves, and Owls
Aug 6, 2024 - 30:29
AI: Is It Hype Or Helpful?
Jul 23, 2024 - 29:47