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Take the Transaction Out Of the Interaction artwork
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Take the Transaction Out Of the Interaction

The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information

Oct 1, 202427:20Business

Today's marketing playbooks put social media at the top of many strategies, but regardless of its prevalence, your website is still your business hub and a vital extension of your brand. But when your customers say your...

About This Episode

Take the Transaction Out Of the Interaction is an episode from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information. Today's marketing playbooks put social media at the top of many strat...

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This episode belongs to The CX Leader Podcast with Steve Walker | A resource for customer experience leaders.

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Episode Details

Published Oct 1, 2024, 27:20 long, audio available.

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Questions About This Episode

What is Take the Transaction Out Of the Interaction about?

Today's marketing playbooks put social media at the top of many strategies, but regardless of its prevalence, your website is still your business hub and a vital extension of your brand. But when your customers say your site is not friendly or functional, it's time to rethink your online experience. And in once such case we're exploring on this episode, the result was award winning. Host Sara Walker welcomes Rajesh Sankaran, Senior VP of eCommerce for A-Max Auto Insurance, for a discussion about their award-winning approach to improving how customers interact with their website. Find a transcript of this episode on the show notes page: Learn more about A-MAX Auto Insurance at Listen to more episodes at Learn more about Walker at

Where can I listen to Take the Transaction Out Of the Interaction?

You can listen to Take the Transaction Out Of the Interaction online on Radio and Podcast. Open the player on this page to stream the available audio.

Which podcast is Take the Transaction Out Of the Interaction from?

Take the Transaction Out Of the Interaction is an episode from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information.

How long is this episode?

This episode is 27:20 long.

When was this episode published?

This episode was published on Oct 1, 2024.

Can I save Take the Transaction Out Of the Interaction for later?

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Are there related episodes from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders?

Yes. This page shows related episodes from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders when more episodes are available from the podcast feed.

Quick Answers About This Episode

Where can I listen to Take the Transaction Out Of the Interaction?

You can listen to Take the Transaction Out Of the Interaction on this page when the episode audio is available from the podcast feed.

Which podcast is this episode from?

Take the Transaction Out Of the Interaction is from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information.

What are the episode details?

Published Oct 1, 2024 and 27:20 long