Bonus: We Asked CX Leaders at X4 About Their Top XM Challenges

In this bonus episode, Pat Gibbons describes his experiences at the Qualtrics X4 event in Salt Lake City, Utah, on May 1-3. With thousands of experience management professionals in attendance, Pat had an opportunity to discuss the top challenges facing XM professionals within their own organizations. Hosted at the Walker exhibit booth, professionals were asked to participate in an unique exercise that demonstrated the concerns experience management leaders are facing. Read more about X4 and details results from the exercise on our blog: Find a transcript of this episode on the show notes page: Listen to more episodes at Learn more about Walker at

You can listen to Bonus: We Asked CX Leaders at X4 About Their Top XM Challenges online on Radio and Podcast. Open the player on this page to stream the available audio.

Bonus: We Asked CX Leaders at X4 About Their Top XM Challenges is an episode from The CX Leader Podcast with Steve Walker | A resource for customer experience leaders by Walker Information.

This episode is 09:57 long.

This episode was published on May 16, 2024.

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