”Be Good When Things Go Bad”
Dec 13, 2016 - 62:02
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When Customer Service Defines Your Brand
There are several examples of how a company’s actual customer service experience impacted their brand (positively and negatively). Alan and Ed talk through some of these real-life examples and how the company’s reputatio...
About This Episode
When Customer Service Defines Your Brand is an episode from Stepping Up Service by The MESH. There are several examples of how a company’s actual customer service experience impacted their brand (positively and negatively). Alan and Ed talk...
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This episode belongs to Stepping Up Service.
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Episode Details
Published Mar 24, 2015, 33:20 long, audio available.
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